Return Policies

Return period

Most items can be returned within 30 days of purchase, but international returns must be made within 180 days. 

Return method

Items purchased online must be returned by mail before a refund is given. 

Return condition

Items must be in their original, saleable condition with original tags. 

Return fees

Return Fees are charged a $9.99 return shipping fee plus tax, where applicable.

Non-refundable items

Shipping and delivery fees are non-refundable, and shipping fees are not refunded for returns based on preference. 

Final sale items

Items marked as “last act” are considered final sale and cannot be returned or exchanged. 

Shipping information

We ship through UPS.

For more information, please contact us at: info@thezenofdog.com